Hours after going on sale, H-E-B's commemorative reusable bags honoring Texas pop legend Selena were selling fast, but folks looking to get one online encountered some hurdles.
The reusable bags went on sale Wednesday at 6 a.m. for $2 at H-E-B stores or on the Texas grocer's website. But the site couldn't correctly process some customers' payments.
Earlier this year, H-E-B featured the Queen of Cumbia on reusable bags on a more limited run and they sold out in minutes. This time, H-E-B says, while it's still a limited run, its stock is larger than the first-edition bags released in March.
Some folks headed to their local store to snag one, only to find them picked clean.
When 30 minutes after your Austin-area @HEB store opens is still too late to grab that awesome Selena reusable shopping bag.
Now, if you’ll excuse me, I’m going to put on "Dreaming Of You", but will actually be singing it about a grocery tote. pic.twitter.com/bV5W4Yw8GM
— Amanda Gillispie (@wednesday181) December 6, 2018
H-E-B has insisted it's got enough supply to go around this time and that it doesn't plan on selling out as quickly. Though, it seems its website was inundated with orders and and couldn't process debit and credit card payments. The grocer suggested those looking to snag a Selena bag should try paying directly through PayPal initially.
Since then, H-E-B has said its payment system back up and running.
UPDATE! All forms of payment (PayPal, Debit and Credit) are working on https://t.co/0cqiwd5RPX, and we still have a supply of #SelenayHEB bags for our @SelenaLaLeyenda fans! Thanks for your patience as we solved the issue this morning. https://t.co/XfauPco4xc
— H-E-B (@HEB) December 6, 2018
This story has been updated.