Michael Minasi
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KUT
The city-owned utility had no estimate on when power would be fully restored.
Michael Minasi
/
KUT
2023 Winter Storm
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Michael Minasi/KUTAustin Energy crews have been dealing with frozen tree limbs — and even whole trees — tangled in the power lines. -
Michael Minasi/KUTMaking an official disaster declaration can help the local governments access funds from FEMA for recovery efforts. It will also allow for additional state support.
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— An Austin Energy crew clears fallen branches from power lines and repairs cables along a circiut on Eberhart Lane in South Austin on Feb. 2, 2023.
About 120,000 customers were still without electricity Friday morning with no clear time estimate for when they would get it back.
Michael Minasi / KUT
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— A pedestrian walks her dog around a fallen tree branch as a winter storm descends on Austin where residents are dealing with loss of power, debris from fallen branches and trees, and iced over roads on Feb. 1, 2023.
Austin Energy has restored power to nearly 50,000 customers since Thursday evening and to a total of 182,159 customers since outages began Wednesday.
Michael Minasi / KUT
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— The stoplights at the intersection of Wickershame Lane and Oltorf Street are pictured without power as a winter storm descends on Austin where residents are dealing with loss of power, debris from fallen branches and trees, and iced over roads on Feb. 1, 2
If a traffic light that is not working or is flashing red, drivers should treat it as a four-way stop.
Michael Minasi / KUT
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Austin Energy urges people to not touch tree limbs making contact with a downed power line because they could be energized.
Michael Minasi / KUT
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Austin Water says people shouldn't expect a boil-water notice as the city lurches out of this week's freeze — though the utility is asking customers to conserve water.
Michael Minasi / KUT
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— A fallen tree is pictured as a winter storm descends on Austin where residents are dealing with loss of power, debris from fallen branches and trees, and iced over roads on Feb. 1, 2023.
Fallen trees all around Austin neighborhoods are obstructing sidewalks and streets.
Michael Minasi / KUT
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Turn off your thermostat and unplug your devices only leaving one light on to indicate the power is back on. A second outage can occur if circuits become overloaded when lights, electronics and thermostats left on before an outage suddenly turn on at once.
Patricia Lim / KUT
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Icy weather has damaged houses and cars all around Austin. If this is you, look for KUT's story on how to file a claim with your insurance.
Patricia Lim / KUT
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— A winter storm descends on Austin where residents are dealing with loss of power, debris from fallen branches and trees, and iced over roads on Feb. 1, 2023.
Throughout the storm, the city has come under fire for a lack of sufficient communication.
Michael Minasi / KUT
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Austin Energy customers can report a power outage by calling 512-322-9100 or texting "OUT" to 287846. Customers can also try calling the Austin Energy outage line at 512-322-9100 to report an outage.
Patricia Lim / KUT
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Tree branches pulled down by ice contributed to dangerous driving conditions in the city.
Michael Minasi / KUT
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In total, 265,000 customers — about half of all Austin Energy customers — lost power at some point during the freeze.
Patricia Lim / KUT
ATXplained Live is back at the Paramount in February with a brand new lineup of stories based on your questions.
Latest News
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As Austinities are trying to stay warm, they're also trying to keep their food cold. Here's how to properly store your food during a power outage and assess whether it's safe to eat. -
The SBOE’s Friday decision is somewhat surprising. In November of last year, the Republican-controlled Board overwhelmingly voted to reject “all attempts to divert public dollars away from public schools.”
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Austin Energy is 'cautiously optimistic' about repairs, but 110,000 customers still don't have powerThroughout the winter storm and power outages, the City of Austin has come under fire for a lack of sufficient communication. Mayor Kirk Watson began Friday morning's press conference by apologizing.
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Austin Water has called for three citywide boil-water notices in the last five years. Officials say customers shouldn't expect that after this week's freeze.
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The city is asking people to call 311 instead of removing debris on the public right-of-way.
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About 265,000 Austin Energy customers lost power during this week's winter storm, as ice-laden trees and branches toppled power lines across the city.
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Austin Energy no longer has an estimate for when power will return.
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More than 140,000 Austin Energy customers don't have power. It's not clear when they'll get it back.Originally, Austin Energy said outages would last 12 to 24 hours, but now the utility says it doesn't have an estimate for when everything will be resolved.
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