Interactive: Which Austin Neighborhoods Contact 311 the Most?

Sep 4, 2013



From finding a loose dog to reporting a burnt-out street light, Austin residents contacted  3-1-1 over 210,000 times last year. The map above shows which zip codes made the most service requests per resident in 2012.

 Austin's 3-1-1 service puts callers in touch with services from city's 14 different departments, including the Austin Police Department, Austin Resource Recovery, Health and Human Services, Transportation, Animal Service and more. Here's a breakdown of which city departments saw the most service requests:

The City of Austin's 3-1-1 line provides services from 14 departments.
Credit Ann Choi for KUT News

"Additionally, we have an ever growing database of information about current issues, city buildings like libraries and recreation centers, as well as events [in Austin]," city information officer Patty Mendoza tells KUT News via email. 

With Austin growing bigger each day, the department expects to have even more service requests. You can submit a request online and track it here

Credit Ann Choi for KUT News