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We're planning to host a radio town hall with representatives from Austin Energy, the City of Austin and KUT reporters in the coming days.
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About 20,000 customers were still without power Monday afternoon. Austin Energy says it can't guarantee restoration to all customers by Sunday because some damage was severe.
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"We are now focusing on the most complicated & time-consuming restoration efforts. Incoming wind & rain will pose additional challenges," the utility said in a tweet. General Manager Jackie Sargent said the city was dealing with "hurricane-level devastation."
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The city-owned utility had no estimate on when power would be fully restored.
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More than 100,000 Austin Energy customers didn't have electricity as the sun set Friday. They're filling beds with stuffed animals to keep warm, putting in contacts by candlelight and storing groceries in coolers.
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The city has experienced ice storms in the past, but this week's wrecked local power lines like never before. Austin's tree-trimming policy and climate change played a big role.
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Austin Energy is 'cautiously optimistic' about repairs, but 110,000 customers still don't have powerThroughout the winter storm and power outages, the City of Austin has come under fire for a lack of sufficient communication. Mayor Kirk Watson began Friday morning's press conference by apologizing.
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The city is asking people to call 311 instead of removing debris on the public right-of-way.
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About 265,000 Austin Energy customers lost power during this week's winter storm, as ice-laden trees and branches toppled power lines across the city.
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Austin Energy no longer has an estimate for when power will return.