Utility Bills

High production costs, a glut of new customers and (ironically) energy efficiency are to blame for a hike in Austin Energy bills.

The city utility charges people differently for the wastewater they produce versus the rest of the water they use. Your average monthly wastewater use is calculated in winter and added to your bill throughout the year.

Bills initially were expected to go up $20 for the average customer. The city will use the utility's reserves to cover some of the "pass-through" charges over three years so customers aren't stuck with the entire cost.

The Texas Department of Housing and Community Affairs says it's no longer accepting applications to the federally backed program to help struggling Texans amid stifling summer heat.

Regulators at the Public Utility Commission of Texas may take steps toward overhauling how electricity is bought and sold in the state on Thursday. Consumer advocates and energy experts fear the changes could increase electric bills without improving the grid.

Austin utilities officials said almost 60 scam calls were reported this week. Four victims sent about $1,200 to the scammers, they said.

Lee esta historia en español. From Texas Standard:On March 26, the Texas Public Utilities Commission, or PUC, took a rare step, temporarily suspending…

If you live in Austin, chances are your gas bill is going up. That’s because Texas Gas Service, the utility that supplies most of the city with gas, is…

For much of her life as a homeowner, Joan Reames never noticed the drainage charge on her monthly utility bill. Then the city revised the system in 2015.…

Effective today, Austin's electric bills will be increasing an average of seven percent. Austin Energy is increasing its rates and updating it's electric…