Boil-Water Notice

Lady Bird Lake
Jorge Sanhueza-Lyon / KUT

Floodwaters shut down the Colorado River a year ago, bringing mud and silt to the treatment plants that supply Austin’s water. That aquatic sediment was too much for the plants to filter out efficiently. What followed will be remembered by anyone who lived here as “the week we all had to boil our water.”

Austin Water delivered an “after action” report to City Council today on the weeklong boil-water order enacted during severe flooding in October. During its presentation, the utility shed more light on what happened to bring about the emergency and what the city might do to avoid future water-boil mandates.

Jorge Sanhueza-Lyon / KUT

Austinites may soon be getting more information on why they had to boil their tap water last month.

The Austin City Council on Thursday ordered the City Manager’s Office to provide a report by Dec. 11 on the water-boil and conservation mandates.

Jorge Sanhueza-Lyon / KUT

The City of Austin has lifted emergency water-use restrictions enacted last month, as the city dealt with problems with water treatment following record flooding in the Highland Lakes.

Austin Water says customers can now resume outdoor watering that was banned under the emergency restrictions. Austin remains at so-called conservation stage restrictions.

Emree Weaver/KUT

Austin Water officials have lifted a boil-water notice for all its customers that’s been in place since Monday. They say the water is now safe to drink straight from the tap.

Audrey McGlinchy / KUT

Update: Austin's boil-water notice has been lifted. Find out more here.

Original story:

Austin Water officials say the water utility is on track to end its boil-water notice by Sunday evening at the latest.

Salvador Castro for KUT

Austin Water officials say they hope to call off the citywide notice to boil water by Sunday.

"We're hopeful that Sunday we can get there, and that's what we're targeting," Ginny Guerrero, Austin Water's public information officer, told KUT.

Jorge Sanhueza-Lyon / KUT

As the old saying goes, “You don’t miss your water till your well runs dry.”

But rather than sit around missing your water, it may be wiser to ask some simple questions: “Why did the well run dry?” “How did the well work in the first place?”

Emree Weaver for KUT

As problems with Austin’s water supply continue, the recommendation is to boil tap water for three minutes before consuming it. Most other uses are fine. But there are plenty of people out there who can’t feasibly boil all the water they — or their families — need.

Miguel Gutierrez Jr. / KUT

Austin Water issued a boil-water notice and asked residents to reduce water consumption Monday after historic flooding overwhelmed its water treatment plants.

Jorge Sanhueza-Lyon

An overnight spike in silt in Austin's tap water triggered an official boil-water notice from state regulators.

The water briefly exceeded the Texas Commission on Environmental Quality’s regulatory standards for drinking water quality, surpassing a limit of 5 turbidity units. The city's earlier boil-water notice was only precautionary.

Julia Reihs / KUT

After a day of uncertainty, Austin officials say the city's boil-water notice could be lifted as soon as this weekend.

Julia Reihs / KUT

A boil water notice remains in effect for Austin Water customers, and the city of Austin is pleading for people to slash their water consumption by 15 to 20 percent. Outdoor water use is being banned as part of what officials describe as an emergency situation. 

Travis County’s emergency management chief said the situation could last up to two weeks.