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Transit riders could pay less under new fare proposal by CapMetro

Public transit riders board a Capital Metro bus at the North Lamar Transit Center.
Gabriel C. Pérez
Public transit riders board a Capital Metro bus at the North Lamar Transit Center. The transit agency is proposing a new system to limit how much people pay in fares and reduce the cost for riders with low incomes.

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Capital Metro is planning to roll out a new fare system this fall that would limit how much people pay to ride the bus or train.

Riders using a new smartphone app or fare card — branded as Amp — would stop being charged after paying the equivalent of a day pass in a calendar day or a month pass in a calendar month.

An illustration of CapMetro's proposed Amp card
Capital Metro
Amp cards could be loaded with a credit card or by paying cash at 7/11, CVS, Walgreens, Family Dollar or Dollar General.

For example, someone paying the standard fare of $1.25 on a local bus would ride for free after two trips with an Amp card, because they would have met the equivalent cost of a $2.50 day pass. The same principle would apply for a month pass. People could still pay cash, but they wouldn't have their fares capped.

The proposed fare system, scheduled to go before the Capital Metro Board of Directors next week, would also create a new reduced pricing tier called "Equifare," targeting people with low incomes.

Equifares would be available to households earning under 200% of the federal poverty level — which amounts to $53,000 for a family of four — or to people enrolled in one of several social assistance programs including Medicaid, the Supplemental Nutrition Assistance Program and Veterans Affairs Supportive Housing. A single Equifare ride would cost $1 instead of $1.25. A monthly commuter bus and rail pass would be $77 instead of $96.25.

People aged 65 and older, Medicare card holders and riders with disabilities would still get a 50% savings on fares, as required by the Federal Transit Administration. Active-duty military personnel also ride for half price.

CapMetro's potential new fare schedule
Capital Metro
CapMetro's proposed fare schedule is subject to an analysis of how it could impact people of color and riders with low incomes, both of which are afforded certain protections under the FTA's interpretation of Title VI of the Civil Rights Act of 1964.

Replacing CapMetro's app and implementing the new Amp card would cost a little over $2 million. App users would be able to tap their phones to pay instead of scanning a QR code. Existing equipment in buses and trains would not need to be upgraded for the new system, CapMetro said.

Exactly how much the new fare system would eat into CapMetro's revenues isn't yet clear. The transit agency hired California-based consultant Four Nines Technology to study how capping and reducing fares could affect ridership.

"Theoretically with fare capping, we're potentially lowering the per-customer revenue," CapMetro Executive Vice President Catherine Walker said. "But on the flipside, what we're hoping is that we actually get more ridership."

The 315 waiting at the South Congress Transit Center.
Patricia Lim
A 315 bus sits at the South Congress Transit Center.

Before March 2020, CapMetro ridership had increased 17 months in a row, according to the agency's data dashboard. While more people are using public transit now than during the depths of the pandemic, overall ridership is still down compared to 2019.

In each of the last three months for which data is available — November, December and January — CapMetro ridership declined. The drop coincided with reduced frequency of bus routes and less consistent service that the agency blames on a lack of drivers and COVID-related staffing shortages.

Capital Metro CEO Randy Clarke says he expects full service to return in August, which would be right before the new fare system is scheduled to roll out.

Fares account for a relatively small percentage of CapMetro's revenue. The agency expects to take in $18.1 million in fares this fiscal year, less than 3% of overall revenue.

A table of CapMetro's approved 2022 annual budget
Capital Metro's budget for fiscal year 2022
Fares account for less than 3% of CapMetro's projected revenue this fiscal year.

Almost half of CapMetro's $658 million annual budget is funded by a local 1% sales tax. The rest of the money comes from a mix of other sources like state and federal grants, and freight companies that pay to use the agency's rail lines.

The new fare system is subject to an analysis of how it could impact people of color and riders with low incomes, both of whom are afforded certain protections under the government's interpretation of Title VI of the Civil Rights Act of 1964. Four Nines Technology is conducting CapMetro's Title VI analysis.

The fare proposal must also earn approval of CapMetro's governing board, which is scheduled to hear about it next Monday.

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Updated: March 22, 2022 at 11:36 AM CDT
This story has been updated to clarify a monthly commuter bus and rail pass under the Equifare system would be $77 instead of $96.25. A monthly local bus pass would be $33 instead of $41.25.

Nathan Bernier is the transportation reporter at KUT. He covers the big projects that are reshaping how we get around Austin, like the I-35 overhaul, the airport's rapid growth and the multibillion dollar transit expansion Project Connect. He also focuses on the daily changes that affect how we walk, bike and drive around the city. Got a tip? Email him at Follow him on Twitter @KUTnathan.
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