The High Price of Accountability
We might think that in order to keep order in our households, work places, or classrooms, that its important to hold people accountable for their negative behavior. However, what that can lead to is a playing field that allows for either nothing to happen, or punishment. It is more important to focus on the behaviors we want to see continue, as opposed to giving energy to avoiding the negative.
Still a little confused? Listen back as Art and Bob explain the details.