Austin-Travis County EMS

For the better part of three years, the city has stumbled communicating when it would activate cold weather shelters. Nonprofits and first responders are tired of it.

Medics of all stripes will get a raise, for now, but EMS will be back at the bargaining table next year.

Heat-related illness can range from an inconvenience to a life-threatening scenario. Austin health officials have tips on how to stay safe in the heat.

More employees have quit Austin's Emergency Medical Services now than at any other time in history. The staff exodus is on track to double the number of people who left in 2020 and 2021.

The head of the Austin-Travis County EMS union says nearly 30 medics are out due to COVID, and others are now on-call 24 hours a day.

EMS workers are understaffed, but their call volume is skyrocketing, Selena Xie says.

It's hard to maintain morale in a Texas summer, let alone this summer in the face of an unprecedented pandemic.It's harder when, on top of all that,…

As Central Texas prepares for an inevitable spike in COVID-19 diagnoses, medical professionals are calling on local officials to address unmet needs and…

Operators field roughly a million calls for emergency services in Austin a year.A new city report says those operators do a serviceable job of answering…

A majority of Austin EMS personnel say they've been assaulted while on the job in the last two years, according to an internal survey. Most…