Austin-Travis County EMS

The City of Austin dedicated nearly $1 million to improve safety along the Lady Bird Lake trail near Rainey Street. The families of two men who drowned in the lake last spring pleaded for the changes near the popular entertainment district.

But officials also said overdose-related calls appear to be slowing, partially because of the widespread distribution of Narcan.

More than 30 suspected overdoses occurred in Austin on Monday, with four suspected overdose deaths.

The Collaborative Care Communication Center's goal is to treat an emergency where it occurs, reducing the strain on hospitals and the health care system.

For the better part of three years, the city has stumbled communicating when it would activate cold weather shelters. Nonprofits and first responders are tired of it.

Medics of all stripes will get a raise, for now, but EMS will be back at the bargaining table next year.

Heat-related illness can range from an inconvenience to a life-threatening scenario. Austin health officials have tips on how to stay safe in the heat.

More employees have quit Austin's Emergency Medical Services now than at any other time in history. The staff exodus is on track to double the number of people who left in 2020 and 2021.

The head of the Austin-Travis County EMS union says nearly 30 medics are out due to COVID, and others are now on-call 24 hours a day.

EMS workers are understaffed, but their call volume is skyrocketing, Selena Xie says.