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How to Help Central Texas Flood Victims

Jorge Sanhueza-Lyon, KUT News

Organizations throughout Central Texas are looking for money, for donations of goods and for volunteers to help with flood relief efforts.

The city of Wimberley opened a hotline both for volunteers and for residents in need – that number is 512-754-2275. They also have a facebook page here, where they're updating information about what they need.

Update Friday May 29, 10:15 a.m. There is a Multi-Agency Resource Center going on in Wimberley today (Friday) and Saturday from 8 a.m. to 8 p.m. at the Wimberley Community Center, 14068 Ranch Rd 12 in Wimberley. Those affected by the recent flooding are encouraged to go, as multiple agencies are there to assist. The Hays County Food Bank is distributing an emergency food box, water and bread to those who need it.

In San Marcos, there will be a Multi-Agency Resource Center Sunday and Monday from 8 a.m. to 8 p.m. at St. John's Catholic Church, 624 E. Hopkins in San Marcos.

Ridesharing company Uber announced via press release that they're reaching out to Hays County flood victims by making drivers available to pick up Austinites' food donations — bagged or boxed non-perishable items — and shuttle them to food banks. This takes place Saturday from 11 a.m. to 2 p.m., and it's free. You'll be able to request the donation pickup through the Uber app. They are also providing free rides next week for flood victims. More details on that are available here.

You can also bring food donations to the Barton Creek Farmer's Market Saturday between 12:30 and 1:30 p.m. If you're donating non-perishable items, you can drop those off anytime Saturday after 9 a.m. at Barton Creek Square Mall. All the donations will be taken via refrigerated truck to the Hays County Food Bank.

Update Thursday May 28, 10:45 a.m.

Volunteering: Those who want to volunteer with the Hays County flood and disaster recovery in San Marcos should register with the Volunteer Resource Center at the Old Fish Hatchery, San Marcos Plaza Park, 206 C.M. Allen Parkway.
Volunteers in Wimberley should go Cypress Creek Church, 211 Stillwater, Wimberley.
Call 512-753-2320 for more information about volunteering. City, County and AmeriCorps are coordinating volunteers and organizations. Volunteer organizations, as well as individuals and companies wishing to help and donate specialized equipment, should email information to 
Donating: The Hays County Donation receiving site is located at the Donation Center, 200 Springtown Way, Suite 150, San Marcos 78666. It’s open seven days a week from 8 a.m. to 5 p.m. Supplies should be brought to the rear loading dock. This location is only accepting new supplies only at this time. To donate, go to the loading dock at the back of the building, and do not unload until you speak to an attendant on duty.
Flood victims may pick up supplies from the front of the Donation Center on Springtown Way. In Wimberley, residents may get supplies at Wimberley High School, 100 Carney, Wimberley.
Please do not bring donations to Wimberley High School. All donations for Hays County flood victims should be brought to the Donation Center, 200 Springtown Way, Suite 150, in San Marcos. 
Most needed items: Toiletries, nonperishable food, water, mops, cleaning supplies, pet food, and baby diapers. Please bring NEW clothes only (not used).

A Call Center has been set up for disaster-related questions at 512-754-2275.

American Red Cross: You can check on loved ones and neighbors via the Red Cross's Safe and Well registry here, and survivors are encouraged to register there as well. Donations to the Red Crosscan be made onlinehere. Those looking to donate can also do so by phone by calling 512-928-4271 or by texting REDCROSS to 90999 for a $10 donation.

The Austin Disaster Relief Network, a network of churches in the Greater Austin area, has established a warehouse, functioning as a drop-off site only, located at 1905 S Capitol Texas Highway, Austin Texas 78746. The warehouse is open today to receive donations from the community. Hours of operation will be Monday through Saturday from 9 a.m. to 9 p.m. and Sunday from 2 p.m. to 9 p.m. In-kind donations needed are as follows: duct tape, tarps (20x10 and 10x10), gently used business clothing for men and women, new women’s bras, new underwear (men/women/children), new socks (men/women/children), hygiene products (tampons, diapers, shampoo/conditioner, toothpaste/toothbrushes, soap, wipes, deodorant, etc), purses, sponges, 3M face masks (N97), brooms, leather work gloves, mosquito spray, first aid kits, new blankets and new wrapped pillows. Volunteers are greatly needed to help assist in receiving donations and assisting families. To volunteer, go to this site and follow the instructions to sign up as a Warehouse Volunteer.

The United Way is also providing assistance to flood victims. To give online, visit United Way’s website or text FLOODS to 41444 for a $10 donation.

Send donations to the Central Texas Salvation Army online here. Donations via mail can be sent to Salvation Army, PO Box 1000, Austin TX, 78767. You can also text HELPAUSTINAREA to 41444 to make donations.  For more information, follow the Salvation Army on twitter or look for updated information on its facebook page.

Catholic Charities is asking for donations to support immediate and long-term recovery needs for victims across their service region. The biggest need is for monetary donations, which can be given by calling 512-651-6126 or visiting the webpage here. One hundred percent of all disaster donations go directly to the families.

Catholic Charities is also accepting donations of recovery kits, including hygiene kits, non-perishable food packs and clean-up kits.

For a complete list of needs and the most up to date information, visit

Those affected by the flood who are seeking legal help should be aware of the following:

The State Bar of Texas has established a legal hotline at 800-504-7030 to help people find answers to basic legal questions and connect them with local legal aid providers following the recent flooding. The hotline, answered in English and Spanish, is intended to help low-income persons affected by the disaster.  Residents can call and leave a message at any time.  People who qualify for assistance will be matched with Texas lawyers who have volunteered to provide free, limited legal help. For additional resources, visit
TRLA’s Disaster Assistance Hotline is also available to offer assistance to flood victims at 866-757-1570. The hotline is staffed Monday through Friday and features a voicemail system that allows callers to leave their information to receive a call back from a TRLA staff member as soon as possible. Additional resources for homeowners can be found at
Members of the Austin Bar Association are also working to organize relief efforts.  If you are an attorney or paralegal who would like to volunteer with a legal hotline or to help at a free legal clinic in Hays, Bastrop or Caldwell counties, please contact Amy Welborn, More details about volunteer opportunities will be available soon.

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