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A citywide boil-water notice was issued Saturday evening. Austin Water said human error led to issues at the Ullrich Water Treatment Plant.
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People can pick up safe drinking water from eight city-run distribution sites around Austin.
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Austin Water officials said the current water situation was caused by human error at Austin's largest treatment plant.
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Austin Water customers should decrease their indoor water use, officials said. Outdoor water use is prohibited.
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Customers can pick up free meter keys, hose bib covers and winter preparedness tip sheets at two of Austin’s customer service centers while supplies last.
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In the late 1800s, Austin's elite decided a dam was what was needed to attract more people and industry to the city. But dams weren't cheap. And to get taxpayers to foot the bill, it had to be built for the public good.
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Austin Water told council members Wednesday that it waited to tell people to conserve water out of fear the message would have the opposite effect and increase the demand for water.
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Call 311 to let the city know. Austin Water is working to get water to complexes.
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Damage to private infrastructure means thousands are still without running water in Austin. Apartment complexes appear to have sustained significant damage.
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Austin Water customers no longer need to boil their tap water before drinking it or cooking with it.