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Southwest President and CEO Bob Jordan says research shows passengers “overwhelmingly prefer” an assigned-seat system. He also pledged to improve the airline's financial performance.
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While flight activity in Austin levels off, the airport is still buzzing with 30% to 40% more flights than before the pandemic and Delta introducing new connections that offset cuts by American Airlines and others.
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Southwest Airlines says it will award the travelers who were caught in the surge of canceled flights during the holidays 25,000 frequent-flyer points, an award worth more than $300 in flights.
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Ahead of the New Year's weekend, the airline said that Friday will see minimal disruptions after its slashed schedule stranded hundreds of thousands of travelers during a wintry holiday stretch.
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More than 140 flights were canceled at Austin-Bergstrom International Airport on Tuesday. Holiday travelers are scrambling to get rebooked and airport personnel are urging patience.
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Hundreds of Southwest Airlines flights are either canceled or delayed on Monday, after a weekend of disruptions that the carrier has blamed on air traffic control issues and weather conditions.
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After a flight attendant lost two teeth during an attack by a customer, Southwest Airlines decided to delay its return to serving passengers alcohol.
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From Texas Standard:Normally during the summer, millions of Americans travel by air every day. But that's not happening this year because of the pandemic.…
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Southwest Airlines is now lashing out at the union representing its mechanics, suggesting that they may be grounding planes to gain leverage in stalled...
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Southwest pilot Tammie Jo Shults is being praised for her cool demeanor after her plane suffered a blown engine — killing one passenger — and she was…