From Texas Standard:
If you've been unable to get through – either by phone or computer – to file an unemployment claim in Texas, you're not alone.
The state's unemployment agency -- the Texas Workforce Commission -- has been slammed with calls and online users since because of job losses caused by the coronavirus-related business shutdowns. Last week more than a million people called the agency during several 24-hour periods. Before COVID-19 appeared in the United States two months ago, the largest number of calls the agency would handle was 60,000, according to Cisco Gamez, the agency's spokesman.