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The carrier announced Tuesday that it will begin charging certain passengers to check their luggage on flights, a significant shift at the company long prized by consumers for its perks.
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The cuts affect 15% of Southwest Airlines' corporate workforce.
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Four new nonstop routes, including Jacksonville and Milwaukee, arrive in the new year as other service is trimmed back.
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Controller staffing, already worryingly low last year, has dipped even further, leading to travel delays and fears of near-misses or worse.
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Mohamed Saher's friend had shipped the puppy from Slovakia. Now, Saher had to turn in paperwork to clear customs and take Pamela home.
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Five candidates on five topics: Project Connect, I-35, the airport, reducing single-occupancy vehicles and converting car lanes to space for pedestrians and cyclists.
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A new building for ticket counters and baggage claim, due to open in December 2029, will boost capacity and possibly bring rideshare pickup back to the curb.
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Airlines trim offerings even after Austin's airport hits all-time passenger records.
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Southwest President and CEO Bob Jordan says research shows passengers “overwhelmingly prefer” an assigned-seat system. He also pledged to improve the airline's financial performance.
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As of Friday afternoon, Austin-Bergstrom International Airport says all airlines are now back to operating, but that some passengers should expect significant schedule changes.